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Publisher: Irwin Professional Pub [ All ]

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  Title Copies
Leading Teams: Mastering the New Role 
Edition: First Edition 
Year: 1993 
ISBN: 1556238940 
ISBN 13: 9781556238949 
 1 
Measuring Customer Satisfaction: Development and Use of Questionnaires 
Year: 1992 
ISBN: 0873891317 
ISBN 13: 9780873891318 
 1 
Service America!: Doing Business in the New Economy 
Edition: 2nd ptg 
Year: 1985 
ISBN: 0870946595 
ISBN 13: 9780870946592 
 1