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Author: Karl Albrecht [ All ]

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  Title Copies
At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers 
Edition: First Edition 
Year: 1988 
ISBN: 1556230958 
ISBN 13: 9781556230950 
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Service America!: Doing Business in the New Economy 
Edition: 2nd ptg 
Year: 1985 
ISBN: 0870946595 
ISBN 13: 9780870946592 
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