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  Title Copies
10 Natural Laws of Successful Time and Life Management 
Year: 1995 
ISBN: 0446670642 
ISBN 13: 9780446670647 
At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers 
Edition: First Edition 
Year: 1988 
ISBN: 1556230958 
ISBN 13: 9781556230950 
Behavioral Science and the Manager's Role 
Year: 1980 
ISBN: 0883901234 
ISBN 13: 9780883901236 
Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations 
Edition: 1 
Year: 1995 
ISBN: 0787901628 
ISBN 13: 9780787901622 
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success 
Edition: 1 
Year: 1999 
ISBN: 0684845113 
ISBN 13: 9780684845111 
Good to Great: Why Some Companies Make the Leap... and Others Don't 
Year: 2015 
ISBN: 0066620996 
ISBN 13: 9780066620992 
HBR Guide to Managing Stress at Work (HBR Guide Series) 
Year: 2014 
ISBN: 1422196011 
ISBN 13: 9781422196014 
HBR Guide to Managing Up and Across (HBR Guide Series) 
Edition: Harvard Business Review Guides 
Year: 2013 
ISBN: 1422187608 
ISBN 13: 9781422187609 
HBR's 10 Must Reads on Managing People (with featured article "Leadership That Gets Results," by Daniel Goleman) 
Edition: 1 
Year: 2011 
ISBN: 1422158012 
ISBN 13: 9781422158012 
Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change 
Edition: 1 
Year: 2001 
ISBN: 0471415480 
ISBN 13: 9780471415480 
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